Deliver Better Service, Every Time
Transform customer service, ticketing, and internal support with monday.com Service. We create seamless workflows that track issues, automate follow-ups, and keep clients happy.
Why Monday.com Service?
Let AI manage tickets—so your team can focus on impact
Automate ticket routing, resolution workflows, and interdepartmental collaboration with an AI-powered service agent that’s always on.
Stay ahead with data-driven service insights
Build custom dashboards to monitor service performance in real time, spot trends early, and make confident, data-backed decisions.
Speed up resolutions with automated workflows
Easily build and automate service workflows—like replies, alerts, follow-ups, and approvals—with an intuitive drag-and-drop builder.
Let’s Get Started
Ready to partner with our team of workflow experts? Begin with a discovery call with our team of experts to uncover your needs and see how monday.com can transform the way you work.
Loved by Teams and Organizations
Frequently Asked Questions
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Yes—build custom service boards to triage, assign, and resolve client tickets with full visibility.
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Automations and conditional reminders help teams track and meet SLAs on time.
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Built-in analytics provide insight into response times, resolution metrics, and workload distribution.
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Yes, it integrates with many platforms or can be connected through tools like Zapier and Make.
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Via forms or shared boards, clients can submit requests that feed directly into your support workflows.