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Deliver Better Service, Every Time

Transform customer service, ticketing, and internal support with monday.com Service. We create seamless workflows that track issues, automate follow-ups, and keep clients happy.

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Graphic of a bar chart with an upward arrow and the text "Gain clear service performance visibility"
Icon of a flowchart with a rectangle at the top and three circles connected below, next to the text "Build and customize service workflows in minutes".

Why Monday.com Service?

Let AI manage tickets—so your team can focus on impact

Automate ticket routing, resolution workflows, and interdepartmental collaboration with an AI-powered service agent that’s always on.

Stay ahead with data-driven service insights

Build custom dashboards to monitor service performance in real time, spot trends early, and make confident, data-backed decisions.

Speed up resolutions with automated workflows

Easily build and automate service workflows—like replies, alerts, follow-ups, and approvals—with an intuitive drag-and-drop builder.

Let’s Get Started

Ready to partner with our team of workflow experts? Begin with a discovery call with our team of experts to uncover your needs and see how monday.com can transform the way you work.

Loved by Teams and Organizations

Frequently Asked Questions

  • Yes—build custom service boards to triage, assign, and resolve client tickets with full visibility.

  • Automations and conditional reminders help teams track and meet SLAs on time.

  • Built-in analytics provide insight into response times, resolution metrics, and workload distribution.

  • Yes, it integrates with many platforms or can be connected through tools like Zapier and Make.

  • Via forms or shared boards, clients can submit requests that feed directly into your support workflows.